Support
For product support, billing questions, activation issues, or account help, contact the Prompt N' Run support desk.
Email: support@bensimonlabs.com
Get help with accounts, billing, installation, activation, browser permissions, and extension behavior.
For product support, billing questions, activation issues, or account help, contact the Prompt N' Run support desk.
Email: support@bensimonlabs.com
Include the extension you are using, the browser profile, the plan you purchased, and whether the panel shows Basic or Pro. Do not send your full license key unless support specifically requests a redacted diagnostic record.
Describe what happened, what you expected to happen, the page you were using, your browser version, and whether the issue happens on Claude, ChatGPT, or both.
Payments, subscriptions, receipts, cancellations, and card updates are handled through Stripe. Contact support when a billing issue does not match the plan shown in your Prompt N' Run account.
Send the workflow you are trying to automate, the platform you use, and the result you want Prompt N' Run to make easier.